Privacy Policy

This Privacy Policy explains how Torrey's Appliance Rentals ("we," "us," or "our") collects, uses, and protects information when you visit torreysappliancerentals.com or use our appliance rental services. We are a Long Beach, California business serving Los Angeles, Orange, Riverside, and San Diego counties.

Information we collect

We only collect information you give us directly or that is needed to provide our service. This includes:

• Contact information: your name, phone number, email address, and delivery address, provided when you contact us or request service.
• Service details: the appliances you rent, delivery dates, and photos you send us of your hookups or installation space.
• Payment information: processed securely through our payment processor, Stripe. We do not store your full card number on our own systems.

We do not sell or rent your information to anyone.

How we use your information

We use the information you provide to:

• Respond to your inquiries and schedule deliveries
• Set up, service, and pick up your rental appliances
• Process recurring monthly rental payments
• Contact you about your rental, and occasionally about service updates or offers (you can opt out of non-essential messages at any time)

Payment processing and Stripe

We use Stripe to process payments. When you make a payment, your payment information is collected and processed directly by Stripe under Stripe's own privacy policy, which you can review at stripe.com/privacy. We share with Stripe the information necessary to process your payment, such as your name, contact details, and payment method. Stripe may use certain data, including fraud-detection signals, as described in their policy. We use this information only to bill and service your rental.

How we share information

We do not sell or share your personal information for advertising. We only share information when necessary to provide our service, such as:

• With Stripe, to process your payments
• When required by law, such as in response to a valid legal request

Cookies and website data

Our website may use basic cookies or similar technology to help the site function and to understand general site traffic. We do not use cookies to track you across other websites for advertising. You can disable cookies in your browser settings, though some site features may not work as well.

How we protect your information

We take reasonable precautions to protect your information. Payment data is encrypted and handled through Stripe's secure systems. Look for "https" in your browser's address bar when submitting information. We limit access to personal information to those who need it to do their job.

Your rights and choices

You may, at any time, contact us to:

• See what information we have about you
• Correct any information that is wrong
• Ask us to delete your information
• Opt out of non-essential communications
• Raise any concern about how your information is used

California residents: under California privacy law, you have the right to request access to the personal information we hold about you, request its deletion, and not be discriminated against for exercising these rights. We do not sell your personal information. To make a request, contact us using the information below.

Changes to this policy

If we make material changes to this policy, we will update the effective date above and post the revised policy on this page.

Contact us

If you have questions about this policy or how your information is handled, contact us: